A few simple answers

FAQ

What types of products do you offer?

We offer a wide range of products for cats and dogs, including toys, grooming supplies, accessories, and more. All our products are carefully selected to ensure they are safe, high-quality, and beneficial for your pets.

How can I place an order?

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days. You’ll receive a tracking number to monitor your order’s progress.

Do you offer international shipping?

Yes, we do offer international shipping! Shipping rates and delivery times will vary based on your location. Please check our shipping policy for more details.

Can I return or exchange a product?

If you’re not satisfied with your purchase, you can return or exchange the item within 30 days of receipt. The product must be unused and in its original packaging. Please refer to our return policy for more details on how to process a return.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact our customer service team immediately. We’ll work with you to resolve the issue, whether it’s a replacement, refund, or other solution.